How can we help?
For account access, membership, billing or privacy enquiries, contact support@rootphase.co.uk.
Please include the email address used for your Root Phase account and a short description of the issue. Do not send passwords or full payment-card details.
Manage your membership
When membership sales open, use My account → Manage / cancel membership to view billing and cancel your trial or future renewals.
Go to my account →Your records
Workout records currently save on your device. Use Export backup in the app to keep a copy. Support cannot recover records after your device storage is cleared.
Root Phase is operated by Bannon Building Services Limited, company number 14557956.